Technical Writer

Full time
Posted 2 years ago

Job description

We are currently seeking a professional Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers and product managers. You will be responsible for creating technical documents in English such as operating instructions, how-to manuals, and assembly instructions to help technical support staff, customers and other users within a company.

She/he has to be a great communicator with the ability to effectively describe complicated subjects in a clear and interesting way to different audiences (service technicians, customers, sales managers, various departments inside the company).

Responsibilities and Goals You Will Own:

  • Understand complex information and communicate the information to people with diverse professional backgrounds (service technicians, customers, employees, sales managers)
  • Determine the needs of end users of technical documentation
  • Determine the clearest and most logical way to present information and instructions for greatest reader comprehension
  • Write operational procedures, assembly instructions and manuals in English
  • Build knowledge about products, services, technology, or concepts to be documented
  • Maintain online knowledge base library
  • Manage updates and revisions to technical documents
  • Serve as one of the first points of contact for clients/service support questions regarding the documentation
  • Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
  • Work closely with the whole R&D experts to ensure that specialized topics are appropriately addressed and discussed
  • Understand the gaming system we operate in

Desired Skills:

  • Precise, articulate, personable and reliable with excellent verbal and written skills
  • Paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Great communicating abilities
  • Basic understanding of various technologies
  • Strong emotional intelligence
  • Pro-actively approach problem solving
  • Curious and interested in learning new things

Bonus Skills:

  • Experience in documentation/education or similar facing roles
  • Previous experience as a technical writer in the science industry
  • Degree or Diploma in Computer Science or skilled in the field of science and technology or very
    passionate about technology
  • Basic understanding of various technologies
  • Strong working knowledge of Microsoft Office

Job Features

Job CategoryResearch and Development

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